Welcome to our Terms and Policies page. Here, you will find important information regarding your use of our services, including our Privacy Policy, Terms & Conditions, Payment Policy, Checkout Terms & Conditions, Shipping Policy, and Return Policy.
By accessing or using our website, you agree to comply with these policies. Please review each section carefully to understand your rights and obligations when interacting with our platform. If you have any questions, feel free to contact us.
Last Updated: March 17, 2025
FerryWEB Technologies LLC ('Company,' 'we,' 'us,' or 'our') values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our websites, including ferrywebsupport.tech and store.ferrywebsupport.tech (collectively, 'Website'), or use our services.
We collect various types of information, including but not limited to:
We use your information for the following purposes:
By opting into our SMS messaging service, you agree to receive a maximum of ten (10) SMS messages per month. These messages may include updates, information, and promotional content related to our Services.
We may send SMS messages containing verification codes or one-time passcodes for identity verification purposes. These messages do not count toward the monthly SMS limit.
By providing your mobile number and opting in, you consent to receive text messages from FerryWEB Technologies LLC. Standard messaging rates may apply based on your carrier plan.
You can opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will no longer receive marketing or promotional messages. However, if you maintain an active account with us, you may still receive necessary transactional or verification messages, such as one-time passcodes for account security and authentication.
Delivery of SMS messages is dependent on your mobile carrier, and we are not responsible for delays, failures, or technical issues that may prevent message delivery.
Your phone number and SMS communication details are handled according to our Privacy Policy.
We does not sell your personal information. However, we may share it under the following circumstances:
We may disclose information to trusted third-party providers who assist in:
We may share data to comply with applicable laws, government requests, or regulatory obligations:
If FerryWEB Technologies LLC undergoes a merger, acquisition, asset sale, or corporate restructuring, personal data may be shared as part of the transaction.
FerryWEB Technologies LLC is committed to protecting the security and confidentiality of your personal information. We implement industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. Our security practices include, but are not limited to:
While we take all reasonable precautions to protect your information, no security system is completely infallible. We encourage users to practice strong password management and exercise caution when sharing personal data online.
Depending on your jurisdiction, you may have the right to:
We use cookies and similar technologies to enhance user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.
Our Website may contain links to third-party websites that are not operated or controlled by FerryWEB Technologies LLC. These links are provided for your convenience, but we do not endorse or assume responsibility for the content, policies, or security of any external sites.
When you click on a third-party link, you may be redirected to their website, where different terms and privacy practices apply. We strongly encourage you to:
This Privacy Policy applies solely to FerryWEB Technologies LLC, and we are not responsible for how third-party sites handle your information.
We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
If you access our services outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws.
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the details below:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
Last Updated: March 17, 2025
We are FerryWEB Technologies LLC ('Company,' 'we,' 'us,' 'our'), a company registered in Wyoming, United States at 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82802.
We operate the website ferrywebsupport.tech, store.ferrywebsupport.tech (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').
You can contact us by email at compliance@ferrywebsupport.tech or by mail to 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82802, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and FerryWEB Technologies LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by compliance@ferrywebsupport.tech, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The following laws apply based on your jurisdiction:
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use or internal business purpose only.
Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable license to:
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: compliance@ferrywebsupport.tech. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Please review this section and the Prohibited Activities section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
By sending us Submissions through any part of the Services you:
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the Copyright Infringements section below.
By using the Services, you represent and warrant that:
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
We accept the following forms of payment:
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Please review our Return Policy prior to making any purchases: Return & Refund Policy.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:
We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.
The Services may contain (or you may be sent via the Site) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
We reserve the right, but not the obligation, to:
We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States and Ghana. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States and Ghana, then through your continued use of the Services, you are transferring your data to the United States and Ghana, and you expressly consent to have your data transferred to and processed in the United States and Ghana.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification'). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Wyoming applicable to agreements made and to be entirely performed within the State of Wyoming, without regard to its conflict of law principles.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a 'Dispute' and collectively, the 'Disputes') brought by either you or us (individually, a 'Party' and collectively, the 'Parties'), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ('AAA') and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ('AAA Consumer Rules'), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Wyoming. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Sheridan County, Wyoming, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
By opting into our SMS messaging service, you agree to receive a maximum of ten (10) SMS messages per month. These messages may include updates, information, and promotional content related to our Services.
We may send SMS messages containing verification codes or one-time passcodes for identity verification purposes. These messages do not count toward the monthly SMS limit.
By providing your mobile number and opting in, you consent to receive text messages from FerryWEB Technologies LLC. Standard messaging rates may apply based on your carrier plan.
You can opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will no longer receive marketing or promotional messages. However, if you maintain an active account with us, you may still receive necessary transactional or verification messages, such as one-time passcodes for account security and authentication.
Delivery of SMS messages is dependent on your mobile carrier, and we are not responsible for delays, failures, or technical issues that may prevent message delivery.
Your phone number and SMS communication details are handled according to our Privacy Policy, and we do not share or sell your mobile information to third parties.
If at any time you wish to stop receiving SMS messages from us, simply reply to the text with 'STOP.' You may receive an SMS message confirming your opt-out.
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.
If you have any questions or need assistance regarding our SMS communications, please email us at compliance@ferrywebsupport.tech.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:
1625 North Market Blvd., Suite N 112,
Sacramento, California 95834
Telephone: (800) 952-5210 or (916) 445-1254
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
If you have any questions, concerns, or complaints regarding these Terms of Use, you may contact us at:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
Last Updated: March 17, 2025
At FerryWEB Technologies LLC, we strive to provide a secure, seamless, and transparent payment experience for our customers. Please review our payment policy carefully before making a purchase.
Payments can be made using major credit and debit cards, processed securely through Stripe. Accepted cards include:
We offer Buy Now, Pay Later (BNPL) financing powered by Klarna. Klarna allows eligible customers to split their purchase into interest-free installments or flexible financing options, subject to Klarna’s terms and conditions.
For businesses and bulk purchases, we accept payments via ACH (Automated Clearing House) transfer and wire transfer. Customers choosing this option will receive bank details upon checkout or via invoice.
Note: Payments made via ACH or wire transfer must be confirmed before processing the order.
While our primary payment gateway is Stripe, additional payment options such as Apple Pay and Google Pay may be available based on regional support.
FerryWEB Technologies LLC requires full payment upfront before any product is shipped, released or made available for pickup. We do not offer credit or post-payment options at this time.
We take security seriously and ensure that all transactions occur within a highly secure environment. Our payment system is protected with 128-bit SSL encryption, ensuring your financial data remains secure.
When making a payment, you can confirm the security of your transaction by checking for a padlock icon in the URL bar of your browser.
We do not store or retain any customer credit card or banking information after a purchase is completed. All payment details are securely processed by Stripe and Klarna, which comply with the highest industry security standards.
To maintain a secure shopping experience, FerryWEB Technologies LLC implements fraud prevention measures. Certain orders may be subject to additional verification before processing. If verification is required, our team may contact you to confirm payment details.
To avoid order delays, please ensure that your billing address, contact details, and payment information are accurate at the time of purchase.
Filing a chargeback with your bank or payment provider without first contacting our support team may lead to account suspension. If you experience a payment issue, please reach out to us first so we can assist you.
For any payment-related inquiries, please contact us:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
We appreciate your trust in FerryWEB Technologies LLC and look forward to serving you!
Last Updated: March 17, 2025
By placing an order through our website, you agree to the following Checkout Terms and Conditions. Please review them carefully before making a purchase.
These Checkout Terms and Conditions ('Terms') constitute a legally binding agreement between you ('Customer,' 'User,' 'You') and FerryWEB Technologies LLC ('Company,' 'We,' 'Us,' 'Our').
We operate the website ferrywebsupport.tech (the “Site”), as well as our eCommerce platform at store.ferrywebsupport.tech (the “Store”). These, along with any other related products and services that reference or link to these legal terms (the “Legal Terms”), collectively constitute our services (the “Services”).
By placing an order on store.ferrywebsupport.tech ('Website'), you confirm that you have read, understood, and agreed to these Terms.
These Terms apply to all purchases, transactions, and interactions with our Website.
To place an order, you must be at least 18 years old and legally capable of entering into a binding contract.
By using our Website, you confirm that you are not barred from receiving services under applicable laws.
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur.
We do not guarantee that all product specifications, images, and pricing are free from errors.
If an item is unavailable after purchase, we will notify you and offer an alternative or a refund.
We reserve the right to modify or discontinue products at any time.
Orders placed through our Website are subject to acceptance. We reserve the right to reject or cancel any order.
Payments must be made using approved methods (Visa, Mastercard, American Express, Discover, JCB, Diners Club, Google Pay, Apple Pay).
All transactions must be completed before order processing begins.
To prevent fraud and unauthorized transactions, we may verify your payment method before processing your order. This verification may include confirming the card used for payment and requesting additional identification or authorization.
We are not responsible for declined transactions due to insufficient funds or incorrect payment details.
Sales tax, shipping, and handling fees are added where applicable.
Once an order has been processed and a tracking number has been released, it cannot be canceled.
We offer various shipping options. Estimated delivery times are provided at checkout.
Shipping costs depend on your location and the shipping method chosen.
We are not responsible for delays caused by couriers or external factors.
Lost or damaged shipments must be reported within 30 days of the expected delivery date.
Digital products, including software licenses and activation keys, will be delivered electronically to the customer's account under the 'Digital Downloads' section. A copy will also be sent to the email address associated with the buyer's account.
Some digital goods, such as gift cards, may be subject to additional verification to prevent fraud. If verification is required, processing and delivery may take longer than usual.
If the customer is not willing to comply with the additional verification process, the order will be canceled and refunded.
Customers are responsible for ensuring that the provided email address is accurate. We are not liable for undelivered digital items due to incorrect or inaccessible email addresses.
Once a digital product has been delivered, it is considered used and is non-refundable unless otherwise specified in our Returns and Refund policy.
Returns are accepted within the specified return window if the item is unused and in its original packaging.
Refunds are processed upon receiving and inspecting the returned item.
Software licenses, digital goods, and certain items are non-refundable.
Customers are responsible for return shipping costs unless otherwise stated.
If you have any questions or need assistance with your order, you can contact us at:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
By placing an order, you acknowledge that you have read and agreed to these Checkout Terms and Conditions.
Shipping Policy
● 'Company' (referred to as either 'the Company', 'We', 'Us' or 'Our' in this Disclaimer) refers to FerryWEB Technologies LLC
● 'Goods' refers to the items offered for sale on the Service.
● 'Orders' means a request by You to purchase Goods from Us.
● 'Service' refers to the Website.
● 'Website' refers to FerryWEB Technologies LLC, accessible from www.ferrywebsupport.tech
● 'You' means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
The following terms and conditions constitute our Shipping Policy.
All Orders are processed within 1-3 business days and includes free ground shipping. Order confirmation will be sent via email including shipping status. You may also email Us to inquire about shipping status at any time. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone on file.
Shipping charges for Your Orders will be calculated and displayed at checkout.
● Shipping method: FedEx Ground
Shipment cost: Free
Estimated delivery time: 3-5 business days
● Shipping method: UPS Ground
Shipment cost: Free
Estimated delivery time: 3-5 business days
2Day, Next Day and Overnight deliveries are only available upon request. Please email dispatch@ferrywebsupport.tech to request estimated shipping rates for FedEx and UPS.
Delivery delays can occasionally occur.
FerryWEB Technologies LLC at the moment will not ship to any P.O. box addresses or APO/FPO addresses until We have partnered with the United States Postal Service (USPS).
Shipping changes after an order is shipped, such as intercepts, address changes, are not always possible (depending on the carrier). Requests to change an address may be subject to a $25.00 fee per package, if accepted. FerryWEB Technologies LLC reserves the right to deny a request at any time.
Orders cannot be modified or cancelled once they have been processed. All items will have to be shipped and received. Then You can initiate a return. For more information about Our return policy, visit Return & Refund Policy
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).
FerryWEB Technologies LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
FerryWEB Technologies LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Our Customer Service immediately. Claims are handled through the shipping carrier, but We will assist customers with these claims to the best of its ability.
Be sure to save all packaging materials and damaged goods before filing a claim. For more information about Our return policy, visit Return & Refund Policy.
Typically, packages will be left at your door and do not require a signature. Note that customers that require a signature on their shipments may be subject to additional shipping fee. You may contact Our Customer Service before placing Your order.
FerryWEB Technologies LLC does not typically take back orders, however items in which a back order or pre-order is available will be clearly identified.
If you have any questions about this Shipping Policy, You can contact Us:
● By visiting this page on our website: https://www.ferrywebsupport.tech/contact
● By sending us an email: support@ferrywebsupport.tech
If you're unsatisfied and want to terminate your contract with us, you may contact our customer support team within 30 days . We'll refund your payments. We do not offer refunds for any service(s) after the first 30 days.
Refund and returns eligibility depends on the condition of the product and/or service. Your item must be unused and in the same condition as it was received. It must also be in the original packaging.
Email address : support@ferrywebsupport.tech
However, there are certain products exempted from being returned.
Non-returnable items:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your issuing bank or financial institution.
If you haven’t received a refund yet:
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ferrywebsupport.tech.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, our support team will assist you with our return address.
You will be responsible for paying for your own shipping costs for returning your item. A restocking fee of $5 will apply to any items returned. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where item was delivered, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a reputable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at by email: support@ferrywebsupport.tech or call us 1-307-888-9433 for questions related to refunds and returns.
