Last Updated: March 17, 2025
FerryWEB Technologies LLC ('Company,' 'we,' 'us,' or 'our') values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our websites, including ferrywebsupport.tech and store.ferrywebsupport.tech (collectively, 'Website'), or use our services.
1. Information We Collect
We collect various types of information, including but not limited to:
1.1 Personal Information:
- Name, email address, phone number, mailing address
- Billing and payment details
- Account credentials (username, password)
- Government-issued identification (if required for verification)
1.2 Non-Personal Information:
- IP address, device type, operating system, browser type
- Browsing behavior, interactions with our Website
- Cookies and tracking technologies
2. How We Collect Your Information
- Directly from you: When you register, place an order, contact support, or interact with our services.
- Automatically: Through cookies, web beacons, analytics tools, and similar technologies.
- From third parties: Business partners, service providers, or publicly available sources.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our Website and services
- To process orders, payments, and deliver products
- To communicate with you regarding transactions, support, promotions, account verification or service updates
- To improve our Website, services, and customer experience
- To comply with legal and regulatory obligations
4. SMS Messaging Policy
4.1 Message Frequency
By opting into our SMS messaging service, you agree to receive a maximum of ten (10) SMS messages per month. These messages may include updates, information, and promotional content related to our Services.
4.2. Verification Codes
We may send SMS messages containing verification codes or one-time passcodes for identity verification purposes. These messages do not count toward the monthly SMS limit.
4.3. Consent and Opt-In
By providing your mobile number and opting in, you consent to receive text messages from FerryWEB Technologies LLC. Standard messaging rates may apply based on your carrier plan.
4.4 Opt-Out and Unsubscribe
You can opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will no longer receive marketing or promotional messages. However, if you maintain an active account with us, you may still receive necessary transactional or verification messages, such as one-time passcodes for account security and authentication.
4.5. Message Delivery and Liability
Delivery of SMS messages is dependent on your mobile carrier, and we are not responsible for delays, failures, or technical issues that may prevent message delivery.
4.6. Privacy and Security
Your phone number and SMS communication details are handled according to our Privacy Policy.
5. Data Sharing and Disclosure
We does not sell your personal information. However, we may share it under the following circumstances:
5.1 Service Providers and Business Partners
We may disclose information to trusted third-party providers who assist in:
- Processing payments and transactions
- Shipping and order fulfillment
- IT infrastructure, analytics, and security
5.2 Legal and Regulatory Compliance
We may share data to comply with applicable laws, government requests, or regulatory obligations:
- Compliance with Legal Obligations: Responding to subpoenas, court orders, or legal processes.
- Law Enforcement Requests: Assisting authorities in fraud prevention, cybersecurity threats, or investigations.
- Protection of Rights and Interests: Preventing fraud, unauthorized transactions, or protecting company assets.
5.3 Business Transactions
If FerryWEB Technologies LLC undergoes a merger, acquisition, asset sale, or corporate restructuring, personal data may be shared as part of the transaction.
6. Data Security
FerryWEB Technologies LLC is committed to protecting the security and confidentiality of your personal information. We implement industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. Our security practices include, but are not limited to:
- Encryption and Secure Transmission: We use encryption protocols, such as SSL/TLS, to protect data transmitted between your device and our servers.
- Access Controls: Only authorized personnel have access to sensitive data, and strict authentication mechanisms are in place to prevent unauthorized use.
- Data Minimization and Storage Protections: We collect and store only the data necessary for business operations, and we employ safeguards to ensure its integrity and confidentiality.
- Regular Security Audits and Monitoring: Our systems undergo routine assessments, vulnerability scans, and monitoring to detect and mitigate potential threats.
- Incident Response and Breach Handling: In the event of a data breach, we have protocols in place to investigate, contain, and notify affected parties in compliance with applicable laws.
While we take all reasonable precautions to protect your information, no security system is completely infallible. We encourage users to practice strong password management and exercise caution when sharing personal data online.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Object to or restrict data processing
- Opt out of marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links and Services
Our Website may contain links to third-party websites that are not operated or controlled by FerryWEB Technologies LLC. These links are provided for your convenience, but we do not endorse or assume responsibility for the content, policies, or security of any external sites.
When you click on a third-party link, you may be redirected to their website, where different terms and privacy practices apply. We strongly encourage you to:
- Review the privacy policies and terms of service of any external site before sharing personal information.
- Be cautious when providing payment details or sensitive data on third-party platforms.
- Note that these websites may collect, store, or share your data in ways that differ from our practices.
- Understand that we are not liable for any damages, losses, or security breaches that occur on external sites.
This Privacy Policy applies solely to FerryWEB Technologies LLC, and we are not responsible for how third-party sites handle your information.
10. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
11. International Data Transfers
If you access our services outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws.
12. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the details below:
Mailing Address:
Compliance Department
FerryWEB Technologies LLC
1309 Coffeen Ave, STE 1200,
Sheridan, WY 82801, USA
Email: compliance@ferrywebsupport.tech
